Warranty
Important Attentions
- Products must be installed by qualified professionals.
- LTECH products are non-waterproof and non-lightning proof (unless specified). When used outdoors, always place them in a waterproof enclosure with lightning protection.
- Ensure proper heat dissipation and ventilation to extend product lifespan.
- Verify that the working voltage complies with the product specifications.
- Use wires with sufficient diameter for the connected load and ensure firm wiring.
- Double-check wiring before powering on to prevent damage to fixtures.
- Do not attempt self-repair. For any issues, contact your supplier.
Warranty Agreement
Coverage
Warranty periods from the date of manufacture:
- LED controllers: 5 years
- LED drivers: 5 years
- Smart home items: 2 years
Within the warranty period, LTECH provides free repair or replacement for quality-related issues.
Exclusions
The warranty does not apply in the following cases:
- Products beyond the warranty period
- Damage caused by incorrect voltage, overload or improper operation
- Severe physical damage to products
- Damage due to natural disasters or force majeure
- Absence of valid LTECH contract or invoice
Conditions
- Repair or replacement is the sole remedy provided under this warranty. LTECH is not liable for incidental or consequential damages except where required by law.
- LTECH reserves the right to amend or update warranty terms. The written warranty at the time of issue shall prevail.